About Us

Excelsior Defense History

History

Established in 1999, Excelsior Defense has been proudly supplying government and private companies throughout the South Eastern United States with uniformed security officer services. Founded and managed by a former U.S. Marine Embassy Security Officer, we have evolved into a modern and highly effective security company.

Excelsior Defense staff manpower

Man Power

With many qualified people to draw from, we believe in carefully selecting personnel best qualified for each assignment. Adhering to that philosophy, we place the finest officers at our customer properties and have developed enough manpower to interchange our people if needed. Our officers are dressed in police fashioned uniforms or blazers.

Excelsior Defense Training

Training

We view each applicant with the thought in mind of placement in one of our many security categories: banks, government agencies, public utilities, hotels, apartments, condominiums, retail stores, museums, office buildings, strip centers, malls and ports. Our training program and requirements are tailored for each category. Our training exceeds every state mandated training law concerning the security profession.

Why Choose Us

  • Leadership

    Our Company, founded and managed by a former U.S. Marine Embassy Security Officer, has evolved into a modern and highly effective security company. At Excelsior Defense, our customers can expect a close personal relationship designed to ensure total satisfaction of our service.

  • Experience

    Since our inception, we have worked hard to develop an excellent reputation in providing the maximum security possible at mutually agreed, competitive billing rates. Together with our, two wholly owned, sister companies Meridian Quest Investigative Group and Defense Academics, we can provide a customized solution specific to our customer needs.

  • Man Power

    With many qualified people to draw from, we believe in carefully selecting personnel best qualified for each assignment. Adhering to that philosophy, we place the finest officers at our customer properties and have developed enough manpower to interchange our people if needed.

  • Training

    Our training exceeds every state mandated training law concerning the security profession. Our personnel are given instructions on all facets of their duties. Their training begins with the basics in security and continues through the handling of emergencies and various other specializations.

  • Customer Service

    Our field inspectors test the security officers on their retention of customer written “Guard Orders”. We take our job serious and make sure that the security and safety of the customer is first and foremost. We meet regularly with the customer to make sure that the needed are being met and or exceeded. This continues to put us at the top in the 7 states that we provide security in.

Testimonials

I would like to recognize one of your security guards at the Knoxville VA Outpatient Clinic for his excellent work.

We had an emotionally fragile Veteran who had missed is ride home with ETHRA due to his own error. Social Work staff arranged for ETHRA transportation to come get him but it was going to be at approximately two hours after the close of business. Security Officer, Josh Vaught, and I discussed the situation and although Mr. Vaught had pre-arranged personal plans that evening he stayed with the Veteran until transportation arrived. Mr. Vaught treated the Veteran with respect and decreased the Veteran's feelings of guilt for "inconveniencing the staff". This Veteran greatly benefited from Mr. Vaught's kind, caring and non-judgmental approach. I overheard the Veteran apologized to Mr. Vaught for the inconvenience he had caused him. Mr. Vaught's response was "Sometimes we don't know why, but I figure there is a reason you ard I were meant to sit here together tonight and talk for awhile". The Veteran got big tears in his eyes and said "thank you so much man".

Mr. Vaught is always a pleasure to work with; he is very professional and friendly. However, I feel that he exceeded expectations in this situation and I would like for him to be ecognized for his display of good character, kindness and professionalism.

Department of Veteran Affairs Rachel Peterson, LCSW
Knoxville VA Clinic

It is my pleasure to recommend Excelsior Defense, Inc. for any and all security needs at your place of business. Our Tampa Campus has dealt with Excelsior Defense, Inc. and Patrick L Farrow, Executive Manager in particular for over two years. I have been the main point of contact during that entire period and have dealt with Mr. Farrow and the stationed Security Officers personally.

Their attention to detail/ professionalism and flexibility are all major reasons why we have continued to use their services. Our campus is 36,000 square feet with magnetic proxy card access entry points and over 600 persons with staff, faculty and students combined. In addition to personal safety, Excelsior Security patrols diligently; constantly protecting our servers, Simulation Labs and Computer Lab, There is a daily log that is kept neat and well detailed.

Mr. Farrow has also been extremely accommodating and flexible during times of unforeseen rescheduling on our part. He is very accessible at all times and extremely professional. We have had 2 permanent on-site Security Officers in this time due to one S.O. being promoted. Both officers have been exemplary in their duties and have performed with the utmost professionalism.

Once again, I strongly recommend the services of Excelsior Defense, Inc. for your security needs. Rest assured it will be the right decision.

Galen College of Nursing Bill Cody
Galen College of Nursing

Mobile Security Patrol

THINK SMART

Is your current security vendor patrolling your premises in large police cruisers?
If so consider the following: You are probably wasting your money on their high insurance, fuel and vehicle maintenance. Police cruisers are typically equipped to handle a vast number of tasks, including but not limited to, high speed pursuits and the transportation of criminals. The statement that a police cruiser is perceived as an official police vehicle is true only as long as the car is thought as such. Once it is known that this is not an official police car the perception becomes null and void. Studies have also indicated that security companies who utilize the police car image usually attract reckless guards whose “risky” tactics should be taken seriously by those whose property they protect.

VEHICLE EQUIPMENT

At Excelsior Defense, our security drivers are some of the most experienced employees in our workforce, so you can be rest assured that your homes and businesses are being kept safe and secure. We equip our drivers with everything they need to ensure a reliable quality service is provided to you and all of our clients. Electronic Client Reporting, All activities performed by the officer are notated on a computerized report form located in our patrol vehicles. Every morning your reports will be e-mailed to you. Your reports are also stored on our secure server for as long as you remain our client for quick, easy retrieval at any time.

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